AI Solutions for Small and Medium-Sized Businesses

Trends, Impulse & Best Practices
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AI in companies: A review and outlook based on 7 AI theses

AI in companies: A review and outlook based on 7 AI theses

Even in 2026, AI will remain the dominant field of activity for many companies, but it will be increasingly the subject of controversial debate. Above all, the demands are rising: mere demos and error-prone agents will no longer suffice.

AI avatars: Innovations in user interfaces

AI avatars: Innovations in user interfaces

AI avatars offer exciting new opportunities to merge the digital and physical sales, service and marketing experience. Innovative trade fair organizers, retailers and hotel chains are already experimenting with using AI avatars to speed up and simplify their processes at the point of sale.

AI Chatbot for Customer Experience Management

AI Chatbot for Customer Experience Management

For over 150 years, the traditional bardusch group has stood for high-quality textile services - and has always successfully evolved with the market and technological advances. 3750 employees provide hygiene-certified textile care and specialized workwear throughout Europe.

Interactive reminder: Ludwig-Maximilians-Universität München

Interactive reminder: Ludwig-Maximilians-Universität München

As part of a larger project network to promote the digital sovereignty of pupils and to address anti-Semitism, the Ludwig-Maximilians-Universität München has released available funding to prepare the thoughts and memories of Holocaust witness Ernst Otto Krakenberger interactively for posterity.

AI chatbot for 1st level IT support

AI chatbot for 1st level IT support

For over 150 years, the traditional bardusch group has stood for high-quality textile services - and has always successfully evolved with the market and technological advances. 3750 employees provide hygiene-certified textile care and specialized workwear throughout Europe.

Smart evaluation of AI: ROI measurements and investment decisions

Smart evaluation of AI: ROI measurements and investment decisions

"Just start with AI" is certainly a good credo at the beginning of the AI journey. However, if you want to go beyond prototype applications, have achieved initial AI successes and want to scale them, you should also take a strategic approach to large-scale AI implementation.

How CompanyGPTs are transforming medium-sized companies

How CompanyGPTs are transforming medium-sized companies

While large corporations already have an AI adoption rate of around 40%, this figure is significantly lower in European SMEs: only 10 to 20% of companies have achieved relevant implementations and progress in the field of artificial intelligence to date.

AI for efficient citizen communication

AI for efficient citizen communication

The ias Group has replaced its existing chatbot in the "My ias" health portal with an AI-based solution from Kauz.ai. The new chatbot serves as a navigation assistant and provides tips on mental health.