The Self-Service
Platform
AI Chatbots for Internal Knowledge and Truly Great Customer Service
Easy creation and further development of AI chatbots by business users
Flexible scaling for more content, additional websites, and multiple chatbots
Functionally expandable with AI tools and workflows
Knowledge base can also be configured for phonebots
Try it for free or speak directly with our AI experts.
Smart Phonebots to Lighten the Load on Your Service Team
In aiStudio, you can now configure multilingual, GDPR-compliant phonebots that schedule appointments and answer initial enquiries. They remain available outside business hours at minimal cost.
GDPR-compliant
Secure processing and hosting in the EU
Multilingual
Communicate naturally in many languages
Available 24/7
Even outside business hours
The Ideal Feature Set for Reliable and Affordable AI Chatbots
AI Dialogues and Costs Under Full Control
With aiStudio, you can keep track of your AI dialogs at all times: You can analyze content and interactions, measure the success of your communication, optimize dialogs in a targeted manner, and gain valuable insights to improve your customer journey—all with full cost transparency.
Real-world performance metrics
Four examples of how AI measurably reduces workloads, accelerates processes, and supports teams during implementation.
saved per day for each customer service employee
of enquiries received outside business hours
correct response rate
increase in AI chatbot usage within 6 months
What does this mean for customer service teams?
Routine enquiries can be answered more quickly. At the same time, teams have more time for individual advice, complex requests, and personal conversations with customers.
Your Roadmap to AI Chatbots That Provide Information and Take the Load Off at Any Time
“We require a multi-tenant system with several chatbots. With Kauz, we are able to implement these complex requirements.”
“The better the chatbot, the higher the levels of user satisfaction and acceptance. With Kauz.ai, we successfully scaled a digital innovation across the corporate group and established it as a central customer journey application.”
“The AI chatbot prevailed in the project portfolio based on the cost-benefit analysis. We are already looking into expanding it to other areas.”
Powerful No-Code Feature Set for Your AI Chatbots
Automatic content updates
AI Agents and Tools
Multi-tenant multi-chatbot management
Expert configuration for complex data
AI-powered quality assurance and analysis
Controllable AI quota and cost dashboard
FAQ
Our chatbots can be used flexibly both internally and externally via various channels – on your company website, in messaging services, and via voice using telephone software or voice assistants. This allows staff and customers to choose the method that suits them best – text or voice.
If the chatbot cannot answer a question, aiStudio gives you full control over how it responds. You can define fallbacks, enable follow-up questions or have the chatbot clearly state that no relevant information is available. This helps to reduce hallucinations and ensures reliable answers.
In aiStudio, you can update content flexibly without having to redeploy the chatbot. Data sources such as websites, documents, SharePoint or APIs can be easily connected and automatically synchronised. Using the integrated content management system, you can maintain and customise responses as required.
Yes, you can integrate a virtual avatar into your AI assistant. Talking avatars enable a more interactive user experience, convey greater empathy and support, for example, customer loyalty, accessibility, onboarding, training or trade fair appearances.
Kauz supports the integration of various avatar solutions, such as HeyGen, D-ID and Avaluma.ai, into aiStudio and aiWorkplace. Depending on the provider, different display formats and customisation options are available.
Not a Kauz customer yet? Sign up and try aiWorkplace for free for 7 days. You’ll receive your login credentials immediately after signing up. If you’re already a Kauz customer, sign up and then let your project manager know. We’ll transfer your existing AI points. After that, you can start using aiWorkplace right away.
Ready for your AI transformation?
Try aiStudio now or speak with our experts about your use cases.
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Here you'll find everything you want to know about AI chatbots
We would be happy to discuss your requirements for AI chatbots in a free consultation. We look forward to your questions.
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Erfahre von unseren Kunden, wie sie KI-Chatbots gewinnbringend in ihrem Arbeitsalltag nutzen – vom digitalen Produktberater über den IT-First-Level-Support bis hin zum klassischen Kundenservice.
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Discover in our e-book how AI chatbots can be used in many different ways at the customer interface and for internal knowledge management.
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