FAQs
Use of AI Chatbots & Agentic AI
An AI chatbot and an AI agent differ mainly in their complexity, autonomy and objectives. An AI chatbot answers questions and performs simple tasks such as booking an appointment. Website chatbots are a typical example. AI agents can complete tasks independently by using tools, collecting information and triggering targeted workflows. For more information on the use of AI chatbots and AI agents, we recommend the following webinar.
That depends on your use case. Data quality and availability play a key role here. Simple AI chatbots go live within three months on average. For more information on the project process, we recommend the following video.
aiStudio
AI chatbots for websites and internal knowledge management are highly sought-after use cases. Thanks to generative AI, these can be realised up to 90% faster and lead to a gradual expansion of AI use cases. For a comprehensive overview of possible AI applications such as digital product consulting, we recommend the following e-book.
The aiStudio is a platform that allows you to scale your AI use cases efficiently. Our pricing page gives you a transparent overview of the costs of using artificial intelligence.
There are several ways and tools to track and control the conversations of your AI chatbot with the aiStudio. With the Conversation Viewer, you can track the ongoing dialogues and take targeted content measures. You can counteract AI hallucinations with predefined dialogue paths. For more information on how you can control the content of the AI, we recommend the following video.
The aiStudio is used in various industries. In our experience, 80% of all use cases can be realised with the aiStudio.
The aiStudio is technology agnostic. We continuously evaluate the available LLMs and make them available to our customers based on a cost/benefit analysis. In addition to GPT and other commercial GenAI technologies, we also rely on open source language models. For more information, we recommend the following video.
Yes, with the aiWorkplace, customers have the option of equipping their employees with a CompanyGPT. Working with company documents and generative AI is data-secure and is constantly being expanded with new tools and AI agents.
The aiStudio is a no-code platform and can be operated by business users, i.e. employees from specialised departments. The central tasks include content maintenance and management to control the response behaviour of AI chatbots.
The market for AI has become very confusing. There are numerous providers of AI chatbots and AI agents. Our technology-agnostic platform approach enables business users to scale AI applications. AI applications can be managed in terms of organisation and content via the aiStudio. Our many years of expertise in AI and language technologies ensure that you always work with the latest technology. For an exemplary comparison of providers, we recommend the following article.
AI chatbots make it much easier to use a website. The multimodality of chatbots addresses the special needs of people with cognitive, physical or language impairments. For more information on how you can fulfil the legal requirements for website accessibility, we recommend the following article.
Our chatbot platform aiStudio is of course GDPR-compliant. Personal data is generally not collected and stored in chatbot conversations.
Commercial
We offer different licence models for the aiSuite and the aiWorkplace. You can find our current price list here.
Our partners include digital agencies, IT integrators and consulting firms that want to expand their services with AI offerings. You can find more information about our partner programme here.
