Chatbots & AI assistants

On the pulse of the new world of work
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AI adoption in the fast lane for insurance companies

AI adoption in the fast lane for insurance companies

Insurance companies are increasingly relying on artificial intelligence (AI) to automate processes and provide customers with better advice. According to a study, almost all decision-makers surveyed are investing in AI. However, there are uncertainties due to new EU laws.

Product roadmap 2025: multi-agent systems

Product roadmap 2025: multi-agent systems

Companies use RAG-based AI for efficient customer inquiries and knowledge management. Multi-agent systems extend this with specialized assistants, e.g. for product advice and damage reports - the path to the AI-supported workplace of the future.

OpenAI o1: AI progress through LLM updates

OpenAI o1: AI progress through LLM updates

Our AI chatbots have made tremendous progress with the introduction of the first large language models (LLMs), initially due to the exponential increase in natural conversational abilities and later through the use of RAG (Retrieval-Augmented Generation) to tailor the LLMs to specific use cases.

Multimodality of GPT-4o

Multimodality of GPT-4o

GPT-4o vs. GPT-4: How chatbot users benefit from LLM competition The latest GPT release of OpenAI is now several weeks old. We wanted to test it intensively ourselves first to be able to assess how our customers and their AI chatbots can benefit from it. Find out more in this blog entry: How GPT-4o differs...

Open source vs. closed source in the AI world

Open source vs. closed source in the AI world

Read this blog post to find out what role open source will play in the age of artificial intelligence. Spoiler: Open Source remains strong. ChatGPT vs. open source models The discussion about artificial intelligence is characterized by the question of whether open AI models or closed systems are superior. Compared to closed models, open models...

Exclusive AI guide

Exclusive AI guide

This blog post picks up on some of the topics covered in our free AI guide. For more in-depth information, we recommend the Download our e-book. Find out more here: Which AI myths dominate the economic discourse Which mind set will help you with AI implementation Why using simple AI assistants is a good start...

Quo vadis, digital SMEs?

Quo vadis, digital SMEs?

It is said that artificial intelligence has also arrived in the SME sector. Simple ways to quickly and easily optimize core operational processes using chatbots, as well as meaningful Support measures are in place and we are convinced that SMEs will make extensive use of them over the next three years. We shed light on...

Kauz aiStudio: AI assistants for companies of all sizes

Kauz aiStudio: AI assistants for companies of all sizes

Today we are excited to announce the official launch of Kauz aiStudio, ushering in a new era of chatbot usage for businesses of all sizes. Since ChatGPT, chatbots have experienced a justified hype chatbots. However, company-specific data and workflows are required for corporate use in order to be able to use chatbots for communication automation....

Retrieval Augmented Generation (RAG): Using generative AI with your company data

Retrieval Augmented Generation (RAG): Using generative AI with your company data

In recent months, the term “RAG” (short for “Retrieval Augmented Generation”) has spread rapidly in connection with the creation of chatbots and AI assistants. In this blog post we describe: How RAG works Why the method actually represents a breakthrough What limits are currently still set for RAG Generative AI cannot be used in companies...