Partner Archive - Kauz

Heupel Consultants Kauz.ai: Holistic approach to the introduction of chatbots and AI assistants

Angelika Pfeifer — Fri, 20 Sep 2024 09:50:33 +0000

We are delighted to be able to introduce another partner to you today. Heupel Consultants is a holistic IT management consultancy that supports medium-sized companies and global hidden champions from IT strategy to software implementation in a needs-oriented manner at the interface of technology, business processes and the human success factor.

Artificial intelligence needs change management

Thomas Heupel’s team has been advising and supporting companies in their digital transformation for ten years and has played an active role in shaping the evolution of core systems such as CRM and ERP. For the founder and Managing Director of Heupel Consultants, there is no way around artificial intelligence today.

"The introduction of AI is hardly any different from the introduction of other software, but the productivity lever has reached a whole new dimension. Chatbots are an easy way to benefit directly from artificial intelligence."

Thomas Heupel

CEO Heupel Consultants

"We all know that only a fraction of an IT project consists of technology. A successful chatbot introduction must also be approached systematically and we have been able to bring absolute professionals on board for this with Heupel Consultants."

Thomas Rüdel

Founder and CEO Kauz.ai

A key recommendation for the use of AI

The first joint AI projects between the two partner companies are already underway and the following recommendations for customers can be derived: Start with processes where you do not yet have a digital solution. Not only to drive forward the further digitalization of your company, but also to avoid starting with the most difficult use cases. Chatbots can be integrated with all backend systems and developed into AI agents. However, it is better to approach this level of complexity with initial, smaller success stories. Newly designed customer interfaces such as the Website with its general communicationbut also the internal knowledge managementwhere the aim is to make existing information easier to find, are ideal starting points for introducing chatbots and gaining initial learning experience with AI.

About Heupel Consultants

The consulting boutique Heupel Consultants acts as a consultant for digital transformation at the interface of process, project and IT management. As a driving force for innovation and agile working methods, the introduction of artificial intelligence is one of the company’s current focal points.

The the Website

Der Beitrag Heupel Consultants Kauz.ai: Holistic approach to the introduction of chatbots and AI assistants erschien zuerst auf Kauz.

PROCLANE Kauz.ai: AI chatbots for the SAP ecosystem

Angelika Pfeifer — Tue, 03 Sep 2024 08:10:57 +0000

We are pleased to announce our partnership with PROCLANE Integration GmbH, a leading SAP specialist for data integration. This collaboration will enable companies to use AI chatbots to simplify a wide range of processes and keep information up to date across systems.

Hand in hand: smart customer processes and internal efficiency gains

With generative AI and the associated new language capability of chatbots, automation in communication is making a comeback. that will massively change processes in industrial companies in the coming years. Simple use cases such as the manual data transfer of incoming orders can now be automated even more easily with AI chatbots and integration with ERP and CRM systems than before the era of generative AI. Thanks to the high user acceptance of intelligent chatbots, companies can gradually expand their self-service functionalities – for the benefit of their customers and with regard to internal resource optimization and consistent data management.

The 360° data hub for smart AI assistants

Chatbots are the dynamic user interface of the future: the greater the data power in the backend, the more powerful the AI assistants become. “With our SAP-certified middleware IntegrationMan, we feed artificial intelligence with data and enable the secure and process-optimized orchestration of multidirectional data processing in real time,” says Emil Hadner, founder and CEO of PROCLANE, about the importance of data integration and the complementary competencies of his company and Kauz.ai in the age of AI. “This partnership is an important milestone for us to further expand our market share in the industry. The joint simple solution approach with PROCLANE enables companies to quickly benefit from the advantages of artificial intelligence,” says Dr. Thomas Rüdel, founder and CEO of Kauz.ai.

Emil Hadner

CEO Proclane GmbH

Thomas Rüdel

Founder and CEO Kauz.ai

About Proclane

PROCLANE is one of the leading SAP data integrators. Thanks to the scalable process engine of the IntegrationMan middleware developed in-house, a wide range of use cases can be flexibly implemented.

To the website

About Kauz.ai

Kauz.ai is one of the most promising AI chatbot providers in Europe. The company has been known as a provider of high-quality chatbots since 2016 and was one of the first to integrate ChatGPT and subsequently other LLMs into its Conversational AI platform.

To the website

Der Beitrag PROCLANE Kauz.ai: AI chatbots for the SAP ecosystem erschien zuerst auf Kauz.

Kauz and Edgeless Systems team up to bring confidential AI to European SMEs

Angelika Pfeifer — Mon, 22 Jul 2024 08:22:34 +0000

AI-based chatbots have become a transformative force driving productivity and innovation across various industries and use cases. We are at the forefront of this revolution with our AI chatbots. By continuously integrating advances in large language models (LLMs) into our platform, we are also constantly improving our customers’ user experience.

However, in highly regulated sectors such as financial services, the use of AI chatbots is hampered by considerable data protection and security concerns. Adhering to European regulations such as GDPR and DORA as well as strict compliance standards is a challenge.

Confidential computing: a new paradigm for AI security

This is where Confidential Computing comes in, offering a ground-breaking solution to maintain an unprecedented level of data protection and security.Confidential Computing is a new technology based on the latest CPUs from Intel and AMD and also keeps the data encrypted during runtime. In addition, the integrity of workloads is verified by cryptographic certificates in a process known as remote attestation. Recently NVIDIA introduced this technology with its H100 accelerator for graphics processors, extending the scope of confidential computing to AI applications.

Edgeless Systems, a leader in confidential computing, has developed Continuum AI, a framework for the secure deployment of AI models that utilizes the aforementioned H100 GPUs. Here you can find NVIDIA’s blog post about the collaboration. Continuum AI integrates confidential computing and advanced sandboxing technology to ensure that all data, including user requests and responses, remain encrypted and shielded from model owners and infrastructure providers. You can here try chatting with encrypted prompts and responses in a public preview. Continuum can also be easily integrated into our chatbot solutions via an API.

The partnership: Kauz and Edgeless Systems

Kauz.ai is working with Edgeless Systems to leverage Continuum and enable the use of LLM-based chatbots with confidential data, where the data always remains encrypted. This collaboration aims to offer our customers in highly regulated industries maximum data security. We see this as a significant milestone for the integration of AI and data protection, paving the way for wider adoption of intelligent chatbots in regulated industries. Customers who would like to find out more can contact us.

Der Beitrag Kauz and Edgeless Systems team up to bring confidential AI to European SMEs erschien zuerst auf Kauz.