Sustainability & digitalisation in harmony

Transformation successes with AI chatbots

Customer-friendly EVU processes

Peak smoothing: Conversational AI puts an end to customer waiting times.
Automated information

With Conversational AI, your customers receive precise information on energy and electricity at all times.

Internal knowledge management

Knowledge transfer with AI chatbots: This is how new employees become champions in customer service.

Self-Service AI

Simple workflows such as reporting meter readings or changing addresses can be automated with AI assistants.

AI control

Control the response behaviour of your AI assistants via user-friendly dashboards and configuration tools.

Staying competitive with artificial intelligence

Free AI guide with best practices & checklists