Sustainability & digitalisation in harmony
Transformation successes with AI chatbots
Customer-friendly EVU processes
Peak smoothing: Conversational AI puts an end to customer waiting times.
Automated information
With Conversational AI, your customers receive precise information on energy and electricity at all times.
Internal knowledge management
Knowledge transfer with AI chatbots: This is how new employees become champions in customer service.
Self-Service AI
Simple workflows such as reporting meter readings or changing addresses can be automated with AI assistants.
AI control
Control the response behaviour of your AI assistants via user-friendly dashboards and configuration tools.